For payment questions, please see: How to change billing and payment information for Sophos Home Premium subscriptions. Existing subscriptions will continue to work without user intervention, and recurrent purchases will take place automatically. Q: I purchased a Premium subscription before license keys came out, do I need to take any action?Ī: No, no action is required. A variety of security products are available to protect and defend your Mac against viruses, hackers. Q: Can I add a coupon to a license key activated account?Ī: No, the coupon option goes away once Premium has been activated. Price comparison from over 24,000 stores worldwide. Your current license key will need to expire before you can apply a new one (auto-renewals do not require users to re-apply the key). Q: Can I extend my current subscription by adding another license key?Ī: No. Be sure to activate your license as soon as you purchase it, to benefit from the Premium features for the entire duration of the license.Īuto renewal options are covered at the time of purchase - For payment questions, please see: How to change billing and payment information for Sophos Home Premium subscriptions . Sophos Home Premium for Mac offers business-grade cybersecurity for personal, home use. To find your current subscription details, including your license key, either check your emails for your Sophos Home order (the email comes from ), or use the Purchase lookup tool Q: What does a license key look like?Ī: License keys have the format XXXX-XXXX-XXXX-XXXX (they are comprised of 20 characters plus 3 dashes) Q: Can I save my license key for later?Ī: No, license keys' timer starts at the moment of purchase. C ustomers choosing to use the In-product cart will have their key auto-applied. At the end of the process, you'll be provided with a license key to enter directly to your Sophos Home installation or to your Sophos Home dashboard. Choose the desired plan and follow the steps to purchase a licenseģ. To that end, we’re thrilled to introduce Sophos Home Commercial Edition, delivering our powerful, business-grade cybersecurity to home Macs and PCs. OR access the in-product cart (Windows users only).Ģ. At Sophos, we believe it’s important to protect our customers’ personal devices with the same trusted Sophos security they receive at the office. Visit the Sophos Home website and click Buy Option 2 - If you want to swap the Premium subscription to another Sophos Home account, please contact Sophos Home support for assistance.Ī: You can purchase a License key by following these steps:ġ. To protect additional computers (up to 10) with your Premium subscription follow the 'Activating additional computers with your Premium account' section above. Re-protect your computers via that dashboard (See How to reinstall Sophos Home ) L og in to your existing Premium activated account There are 2 options to fix this, please follow the one that applies best to your case: Since the key is in use by another account, you may need to re-protect the current computer using that other (Premium) account. License keys can be activated one time only, and will be linked to the email address used to access the Sophos Home Dashboard when the activation took place. This happens when trying to use a key that has already been activated. Why did I receive a message stating The key is already used appears when I try to activate Premium ?

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